Our Values
At Rocky Mountain Air Solutions (RMA), we hold these values in high esteem and use them to help us make decisions every day.
On Belay – The climber’s code – I commit to you as you commit to me. When climbing, you are tied to each other. When you yell, “On Belay!” your Belayer responds with “Belay On.” Those words commit to protection from catastrophe. When you lose your footing and slip, this commitment saves lives. In our work, we climb together, always there for each other. We trust each other through the climb and then we celebrate our summit together. And to that, we say, “On belay!”
Put Your Cape On – Customers rely on us for the delivery of our products to run their businesses. When they have an emergency, we show up. Our proactive approach to resolve issues early makes all the difference. We will do whatever it takes to do the job well and correctly.
There is Always a Way – We always find a way. Our unrelenting tenacity moves mountains. We never stop. We never say can’t. We never give in. We always keep asking.
Good News Fast… Bad News Faster – Communicating bad news is the bravest thing we do. We cannot solve a challenge we are not willing to admit that we have. Bring the bad news in the beginning. Communicate fast. Communicate thoroughly. Communicate powerfully.
Make the Difficult Decisions – Protect the Core. Just like a mountain, our foundation is built on bedrock. Difficult decisions require making choices that build for the future rather than taking the easy path.
Calm in the Chaos – In an emergency, laser focus on the execution for the resolution. Map your steps, keep a cool head, a clear mind and trust you are making the best decisions for the situation. This is where the processes earn their keep – they are your way out. Take a deep breath, plan your move and execute. Calm in the chaos.
